A client called me last month to discuss an accident he’d had and filing a car insurance claim. He’d backed into an object visiting a family member on a trip and damaged the bumper and one of the brake light kits on his car. I provided him with the information he needed to initiate the claim and transferred him to the claims department with his car insurance company.
Sheri and I were returning to Dallas after visiting family in Birmingham for Thanksgiving. A friend and client called me on my cell phone. Since it was Saturday, that usually means a couple of things such as they need help with a claim or a copy of their ID card because they’re getting their car inspected. In this case, it was neither, she was in the process of buying a new car, and before driving off the lot with her new car, the finance manager wanted to confirm she has a current and active car insurance policy.
Chevrolet and its parent company, General Motors, have been in the news a lot lately. In February they recalled more than 1.6 million small cars due to faulty ignition switches, and announced another recall of 1.5 million vehicles on Monday, March 17. The ignition switch defect is attributed to 12 deaths and culminated in multiple investigations.
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